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ForgeCPD Privacy policy

This privacy policy applies between you, the user of this website and ForgeCPD, the owner and provider of this website. ForgeCPD takes the privacy of your information very seriously. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the website.

Please read this privacy policy carefully.

Definitions and interpretation

1.    In this privacy policy, the following definitions are used:

Data

collectively all information that you submit to ForgeCPD via the website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

Cookies

a small text file placed on your computer by this website when you visit certain parts of the website and/or when you use certain features of the website. Details of the cookies used by this website are set out in the clause below (Cookies);

Data Protection Laws

any applicable law relating to the processing of personal data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;

GDPR

the General Data Protection Regulation (EU) 2016/679;

ForgeCPD, we or us

ForgeCPD is part of JMAT, a company incorporated in England and Wales with registered number 10482806 whose registered office is at Ellis House, Brampton Road, Wath Upon Dearne, Rotherham, England S63 6BB.

UK and EU Cookie Law

the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

User or you

any third party that accesses the website and is not either (i) employed by ForgeCPD Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to ForgeCPD and accessing the website in connection with the provision of such services; and

Website

the website that you are currently using, www.forgecpd.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this privacy policy, unless the context requires a different interpretation:

a.   the singular includes the plural and vice versa;

b.   references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

c.   a reference to a person includes firms, companies, government entities, trusts and partnerships;

d.   "including" is understood to mean "including without limitation";

e.   reference to any statutory provision includes any modification or amendment of it;

f.   the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

This privacy policy applies only to the actions of ForgeCPD and users with respect to this website. It does not extend to any websites that can be accessed from this website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, ForgeCPD is the "data controller". This means that ForgeCPD determines the purposes for which, and the manner in which, your data is processed.

Data collected

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How we collect data

We collect data in the following ways:

a.   data is given to us by you when you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

b.   data is received from other sources; and

c.   data is collected automatically.

Data that is given to us by you

ForgeCPD is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

ForgeCPD will collect your data in a number of ways, for example:

a.   when you contact us through the website, by telephone, post, e-mail or through any other means;

b.   when you elect to receive marketing communications from us;

in each case, in accordance with this privacy policy.

Data that is received from publicly available third parties sources

We will receive data about you from the following publicly available third party sources:

Google Analytics.

Data that is collected automatically

To the extent that you access the website, we will collect your data automatically, for example:

a.   we automatically collect some information about your visit to the website. This information helps us to make improvements to website content and navigation, and includes your IP address, the date, times and frequency with which you access the website and the way you use and interact with its content.

b.   we will collect your data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the website, see the section below, headed "Cookies".

Our use of data

Any or all of the above may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, data may be used by us for the following reasons:

a.   improvement of our products / services;

in each case, in accordance with this privacy policy.

We may use your data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).

Who we share data with

We may share your data with the following groups of people for the following reasons:

a.   our employees, agents and/or professional advisors - to analyse and improve the offerings of our service;

in each case, in accordance with this privacy policy.

Keeping data secure

We will use technical and organisational measures to safeguard your data, for example:

a.   access to your account is controlled by a password and a user name that is unique to you.

b.   we store your data on secure servers.

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your data, please let us know immediately by contacting us via this e-mail address: support@forgecpd.com

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

Data retention